Where To Fix Your TECNO, Infinix & iTel Smartphones For Free!

Best places to repair your Tecno, Infinix phones at CarlCare, their offices/centers and all you need to know – If you have issues with your Smartphone especially those using TECNO, INFINIX i.e Infinix Zero, Infinix Hot 4, Hot 5, Infinix Note, Hot S, and the likes of TECNO Models, ranging from Phantom, Tecno Camon Series – Camon CX, Tecno Pad etc, you can actually fix them for Free, depending on the Extent of Damage.

This is to fulfill the Warranty the manufacturers have placed on their Devices.
I recently had some problems on one of my small Smartphones, Infinix Hot X507 and got it Fixed within 7 Days after Sending the Device for Repair, and it was Done For Free!
So if you’re looking for where to Fix Your faulty device, all you need do is sending it to CarlCare Service Center.


Carlcare Service Limited, established in Hong Kong on November 26th in 2009, aims to provide professional service support to mobile phones and other electronic consumer products.
With the concept “Yes! We care…”,

Carlcare provides clients with timely, reliable, professional and satisfying service. With years of efforts, it has become a leading service brand for consumer electronics in South East Asia, Middle East and Africa.

They charge for repair but The Deal is Carlcare is serving Brands like TECNO, ITEL, & INFINIX, so once your Warranty is still valid on any of these Devices, they can Fix it for free. Yeah, You Heard me right, For Free!



CarlCare operates in major states of the Country. And they have their Android App pre-installed in your Smartphone, unfortunately Not everybody even notices the App on their Menu.
Their Major Service location where they pick up your Smartphone and Fix it is at Ikeja, Lagos, Nigeria – No.77, Opebi Road,Ikeja,Lagos State,Nigeria.
Or Call them to
Lay Your Complaints before going there.: +234 8002275227 

Updated: List of CarlCare Offices in Nigeria:

Here is a full list of their offices spread nationwide where you can go to fix your Tecno and Infinix phones. They also have Branch Offices at:

  • Victoria Island, Lagos, Nigeria 
  • Kano, NigeriaOnitsha, Nigeria
  • Ibadan, Nigeria
  • Port Harcourt, Nigeria
  • Kaduna, Nigeria
  • Benin, Nigeria
  • Abuja, Nigeria

Visit any of their offices closest to you, or call the carlcare hot line on 09 099 922 417 within 9am – 5pm. Often,you will need official receipt of purchase as prove of your purchase.

List of Carlcare Centers and Offices in Nigeria

You can also make use of the Calcare Application on your infinix phone to find the nearest carlcare centre.

Contact Address: 2nd Floor, NO.77, Opebi Road, Ikeja,

Lagos State
Telephone number: 08022752273
Victoria Island, Nigeria.
Contact Address: No.55,Kofo Abayomi Avenue Apapa,Lagos.
+234 8091339530

Contact Address: No 25, Beirut Road, Kano, Nigeria
Telephone number: 08096969680

Telephone number: 08177250277
Contact Address: 44B New MarketRoadOnitsha,1st Floor.

Contact Address: Isolak Building, Queen Elizabeth Road,
Ibadon, Oyo State, Nigeria
Telephone number: 07027104664, 07066085854

Contact Address: 1st Floor, 16 Gwani Street, off IBB Way,
Wuse Zone 4, FCT, Abuja
Telephone number: 08181176195

Port Harcourt
Contact Address: No 290 Aba Road, Port Harcourt, River
State of Nigeria
Telephone number: 09099515582

Contact Address: G5/F6 Ya Ahmed House,3rd Floor,Ahmed
Bello Way,Kaduna
Telephone number: 09095724673

Contact Address:No.5/7 Isekhere Street,off Ibewe
Road,Ring Road Benin City.
Telephone number: 08172951002

Bayelsa,    Nigeria
Hotline:   +234 8065353818
Address 2: Okwutukwutu Area, Opposite Peace Park, Yenagoa

Onitsha,    Nigeria
Hotline:   +234 8177250277
Address 1: No. 13 Okwei street Onitsha.
Address 2:  1st Floor, 44B, New Market Road, Onitsha, Anambra State, Nigeria

Owerri,    Nigeria
Hotline: +2349081941110/9081941111
Address:Ground Floor, No.20 Mbonu Ojike street, Ikenegbu, Owerri, Imo, Nigeria.

Anambra,    Nigeria
Hotline: +2348035437249
Address 1: No.117 Zik Avenue Awka

Please note that the replacement of the full screen is only valid for first time damage within the 6 months warranty period.

Take a Look at the WARRANTY Leaflet in your Phone’s pack or read them Here.
Although the terms and conditions for the Warranty they Put there is so sadly Impossible, but as long as your Device is under this Warranty, (12+1 Months), they’ll fix Your Device For Free, especially when the Screen isn’t Broken.
Charges Apply especially for broken screens, Sorry about that.

They Could Charge as Much as 4,850Naira to Fix a Broken Screen (For Infinix/Tecno/iTel Smartphones), as at the time of this Post.


If your device is Faulty, you are adviced to go with your BUYER RECEIPT and THE PHONE’S PACK.
Those 2 items Guarantees your Free Repair.
Without the items, Fixing Broken Screen (Front Screen) For Infinix Zero costs about 8,000Naira.

Like I said earlier I had gone there myself to Fix my Smartphone (Infinix Hot X507) without paying a Dime,
If they tell you anything different, I stand to be Corrected!
I am only certain that I went there and confirmed all the Information I have passed here. You can always Contact them and Ask Questions by Calling the number I have given above.


We recently found a repair price list for Infinix phones from an Insider, the price list applies to repair of all Infinix phones at CARLCARE, or if you are looking to Swap your Infinix phone for a new one, you can confirm using the Screenshot below.
The model codes in the photo will guide you to pick the one for your Infinix Phones, also depending on where the fault happens, use the key below:
LCD – means price for screen
TP – means price list for the touch pad

Hope this Info was helpful to you, please Hit the Share buttons down there, Thank You 🙂

  1. Good day,
    I have heard so much about the carlcare about so many wonderful things they have done on infinix phones…just want to know if you have facilities for Infinix X351.

  2. Hi, we don't know of they have facilities for your Infinix X351. You have to visit them or call their numbers to ask

  3. can tyou help me repair my infinix note 2? the screen isint working properly again, and how long will it take to be repair?

  4. Hi Cecy, we couldn't get their address at Victoria island but you can always call their customer care lines to ask. However we advice you use their Office at Ikeja to repair your device. They're more efficient there

  5. Please my infinix zero2 screen got broken and I just used it for 3month I went to your office in abuja and was asked to bring 55k for the newer version as the company don't have the screen any more…. I don't think its fair

  6. thanks for the info you gave regarding the prices of infinix repairs at carlcare.

    i want to ask, you left out some columns for battery, while some were filled. what does this mean? does it mean they do free battery repairs?


  7. Hi Dele, I didn't prepare that table, but the battery is definitely not free, the prices for them were only not available when they released this price chart.

  8. Hi,my tecno W3 LTE screen got broken and I've just used it for a month now, can it be repaired and how much will it cost me please?

  9. Hi John, we can't tell if Tecno gives Warranty on free screen replacements for your Tecno W3. Just call those numbers on the post or visit them.

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