The best place to repair your Tecno, Infinix phones is at CarlCare in 2023. In this guide, you also will find Carlcare offices, centers, and all you need to know.
If you have issues with your Smartphone, especially those using TECNO, INFINIX i.e ZERO 5G 2023, ZERO ULTRA, NOTE 12 G96, ZERO 5G, NOTE 11S, ZERO X NEO, ZERO X PRO, or you want to repair all Tecno smartphones which include the following Tecno Series – Camon, POVA, Pop, and Spark Series etc, you can fix them for free, depending on the Extent of Damage.
This is to fulfill the Warranty the manufacturers have placed on their Devices.
I recently had some problems with one of my small Smartphones, Infinix Hot X507, and got it Fixed within 7 days after sending the device for repair, and it was done for free!
Are you looking for where to Fix your faulty device? All you need do is send it to CarlCare Service Center.
WHAT IS CARLCARE?
Carlcare Service Limited, established in Hong Kong on November 26th in 2009, aims to provide professional service support to mobile phones and other electronic consumer products.
With the concept “Yes! We care…”,
Carlcare provides clients with timely, reliable, professional, and satisfying service. With years of effort, it has become a leading service brand for consumer electronics in South East Asia, the Middle East, and Africa.
They charge for repair but The Deal is Carlcare is serving Brands like TECNO, ITEL, & INFINIX, so once your Warranty is still valid on any of these Devices, they can Fix it for free. Yeah, You Heard me right, For Free!
LOCATIONS/PLACES WHERE YOU CAN FIND CARLCARE (Updated)
CarlCare operates in major states of the Country. And they have their Android App pre-installed in your Smartphone, unfortunately Not everybody even notices the App on their Menu.
Their Major Service location where they pick up your Smartphone and Fix it is at Ikeja, Lagos, Nigeria – No.77, Opebi Road, Ikeja, Lagos State, Nigeria.
Or Call them to Lay Your Complaints before going there.: +234 8002275227
List of CarlCare Offices in Nigeria:
Here is a full list of their offices spread nationwide where you can go to fix your Tecno and Infinix phones. They also have Branch Offices at:
- Victoria Island, Lagos, Nigeria
- Kano, NigeriaOnitsha, Nigeria
- Ibadan, Nigeria
- Port Harcourt, Nigeria
- Kaduna, Nigeria
- Benin, Nigeria
- Abuja, Nigeria
Visit any of their offices closest to you, or call the carlcare hotline on 09 099 922 417 within 9am – 5pm. Often, you will need an official receipt of purchase as proof of your purchase.
List of Carlcare Repair Centers and Offices in Nigeria
You can also use the Calcare Application on your Tecno or Infinix phone to find the nearest Carlcare centre.
Contact Address: 2nd Floor, NO.77, Opebi Road, Ikeja,
Telephone number: 08022752273
Victoria Island, Nigeria.
Contact Address: No.55,Kofo Abayomi Avenue Apapa,Lagos.
Contact Address: No 25, Beirut Road, Kano, Nigeria
Telephone number: 08096969680
Telephone number: 08177250277
Contact Address: 44B New MarketRoadOnitsha,1st Floor.
Contact Address: Isolak Building, Queen Elizabeth Road,
Ibadon, Oyo State, Nigeria
Telephone numbers: 07027104664, 07066085854
Contact Address: 1st Floor, 16 Gwani Street, off IBB Way,
Wuse Zone 4, FCT, Abuja
Telephone number: 08181176195
Contact Address: No 290 Aba Road, Port Harcourt, River
State of Nigeria
Telephone number: 09099515582
Contact Address: G5/F6 Ya Ahmed House,3rd Floor,Ahmed
Bello Way, Kaduna
Telephone number: 09095724673
Contact Address:No.5/7 Isekhere Street,off Ibewe
Road, Ring Road Benin City.
Telephone number: 08172951002
Hotline: +234 8065353818
Address 2: Okwutukwutu Area, Opposite Peace Park, Yenagoa
Hotline: +234 8177250277
Address 1: No. 13 Okwei street Onitsha.
Address 2: 1st Floor, 44B, New Market Road, Onitsha, Anambra State, Nigeria
Address: Ground Floor, No.20 Mbonu Ojike street, Ikenegbu, Owerri, Imo, Nigeria.
Address 1: No.117 Zik Avenue Awka
Please note that the replacement of the full screen is only valid for first time damage within the 6 months warranty period.
CONDITIONS TO REPAIR YOUR SMARTPHONES UNDER WARRANTY AT CARLCARE
Take a Look at the WARRANTY Leaflet in your Phone’s pack or read them Here.
Although the terms and conditions for the Warranty they Put there are so sadly impossible, as long as your device is under this Warranty (12+1 Months), they’ll fix Your device For Free, especially when the Screen isn’t Broken.
Charges Apply, especially for broken screens; sorry about that.
They Could Charge as Much as 10,850 Naira to Fix a Broken Screen (For Infinix/Tecno/iTel Smartphones), as at the time of this Post.
REPAIR TIP FOR INFINIX ZERO Users:
If your device is faulty, you are advised to go with your BUYER RECEIPT and THE PHONE’S PACK.
Those 2 items Guarantee your Free Repair.
Without the items, Fixing Broken Screen (Front Screen) For Infinix Zero costs about 8,000Naira.
Like I said earlier I had gone there myself to Fix my Smartphone (Infinix Hot X507) without paying a Dime,
If they tell you anything different, I stand to be Corrected!
I am certain I went there and confirmed all the information I have passed here. You can always contact them and ask questions by Calling the number I have given above.
Are Carlcare Repairs Expensive? Let us find out
REPAIR PRICE LIST OR SWAP PRICE LIST OF ALL INFINIX PHONES
We recently found a repair price list for Infinix phones from an Insider, the price list applies to the repair of all Infinix phones at CARLCARE, or if you are looking to Swap your Infinix phone for a new one, you can confirm using the Screenshot below.
The model codes in the photo will guide you to pick the one for your Infinix Phones; also, depending on where the fault happens, use the key below:
LCD – which means the price for the screen.
TP – means price list for the touchpad.
Please note that these prices are subject to change at anytime
I hope this info was helpful to you. Please Hit the Share buttons down there. Thank You 🙂
I have heard so much about the carlcare about so many wonderful things they have done on infinix phones…just want to know if you have facilities for Infinix X351.
Hi, we don't know of they have facilities for your Infinix X351. You have to visit them or call their numbers to ask
where is the address of your office in Victoria island please
can tyou help me repair my infinix note 2? the screen isint working properly again, and how long will it take to be repair?
It should take about 1 week for Carlcare to repair your Infinix Note 2.
Hi Cecy, we couldn't get their address at Victoria island but you can always call their customer care lines to ask. However we advice you use their Office at Ikeja to repair your device. They're more efficient there
Please my infinix zero2 screen got broken and I just used it for 3month I went to your office in abuja and was asked to bring 55k for the newer version as the company don't have the screen any more…. I don't think its fair
thanks for the info you gave regarding the prices of infinix repairs at carlcare.
i want to ask, you left out some columns for battery, while some were filled. what does this mean? does it mean they do free battery repairs?
Hi Dele, I didn't prepare that table, but the battery is definitely not free, the prices for them were only not available when they released this price chart.
Hi,my tecno W3 LTE screen got broken and I've just used it for a month now, can it be repaired and how much will it cost me please?
Hi John, we can't tell if Tecno gives Warranty on free screen replacements for your Tecno W3. Just call those numbers on the post or visit them.